Shipping policy

 

Ablab Hair Boutique Shipping Policy

Effective Date: August 7, 2024

At Ablab Hair Boutique, we strive to provide a seamless and efficient shipping experience for all our customers. Below are the details of our shipping policy.

Shipping Locations

We currently ship our products to:

  • Domestic: Australia-wide
  • International

Processing Time

  • Orders are typically processed within 1-2 business days after the order is placed.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an email confirmation once your order has been shipped, including tracking information.

Shipping Rates

  • Domestic Shipping:
    • Standard Shipping: [Insert Rate] (Estimated delivery: 3-7 business days)
    • Express Shipping: [Insert Rate] (Estimated delivery: 1-3 business days)
  • International Shipping:
    • Shipping rates are calculated at checkout based on destination and package weight.
    • Estimated delivery: 7-14 business days, depending on the destination.

Free Shipping:

  • We offer free standard shipping on domestic orders over 150 AUD.
  • For international orders, free shipping may be available on orders over [Insert Amount] AUD.

Shipping Carriers

We use reputable carriers such as [Australia Post, DHL, FedEx, etc.] to ensure timely and reliable delivery.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details.
  • You can track your order through the carrier's website using the tracking number provided.

Customs, Duties, and Taxes

  • For international orders, the recipient is responsible for any customs, duties, or taxes imposed by the destination country.
  • Ablab Hair Boutique is not responsible for delays caused by customs or local postal services.

Shipping Delays

  • While we strive to meet all delivery times, unforeseen circumstances (e.g., weather, holidays) may cause delays.
  • If there is a significant delay with your order, we will notify you via email.

Undeliverable Packages

  • If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.

Missing or Damaged Items

  • If your package arrives damaged or with items missing, please contact us within 48 hours of receiving your order at alice@ablab.au.
  • We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Contact Us

If you have any questions about our shipping policy, please contact us at: